Terms and Conditions Apartments Rožmberk
Additional business conditions valid from 1.1.2021
1. Prices and services
Approximate prices of accommodation and any other services are listed in the presentation materials of the landlord (website, brochures, etc.), but the customer is bound by the price stated in the accommodation voucher (hereinafter voucher). their breakdown in the voucher is binding. The landlord is entitled in cases beyond his control (eg force majeure) to change the agreed conditions of stay.
2. Cancellation of the stay by the customer
The customer is entitled to cancel the order at any time before arrival. Cancellation of the stay requires a written electronic form (email with delivery note) to the address firstname.lastname@example.org. Decisive for determining the time of cancellation is the date and time of sending the email. If the stay is canceled less than 14 days before arrival, the cancellation fee is 100% of the reservation price.
Individual cancellation fees can be arranged for larger groups.
The landlord will not charge the customer the above cancellation fees if he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, occupation order, natural disaster. The customer is obliged to document the above facts in writing to the landlord no later than 3 days after their occurrence.
These business and cancellation conditions are an integral part of the accommodation order and accommodation voucher.